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Teams & Users2 articles

Teams & Users

Manage team members, roles, permissions, routing, and workspace access.

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2 total
Invite and Manage Tenant AgentsCreate tenant agent accounts, assign organization access, and keep user capacity within plan limits. 6 min readCreate Teams and Conversation Routing RulesGroup agents into teams and configure maintainable routing rules for incoming customer conversations. 6 min read
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Getting Started3 articlesAI Workforce2 articlesShared Inbox2 articlesCRM2 articlesAutomation2 articlesIntegrations2 articles