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The AI-powered business platform built around WhatsApp.

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Shared Inbox2 articles

Shared Inbox

Guides for assignments, labels, team queues, and customer conversation workflows.

Popular Articles

Manage Conversations in the Unified InboxHandle WhatsApp and Website Channel conversations together from the Zappilo Chat workspace. 6 min read

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Manage Conversations in the Unified InboxHandle WhatsApp and Website Channel conversations together from the Zappilo Chat workspace. 6 min readAssign Conversations to Agents and TeamsUse assignments and routing rules to give every customer conversation a clear owner. 6 min read
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Getting Started3 articlesAI Workforce2 articlesCRM2 articlesAutomation2 articlesIntegrations2 articlesTeams & Users2 articles