Legal

Cookie Policy

This policy explains how Zappilo uses cookies and similar technologies, what data they collect, and how you can control them.

Effective: 1 January 2025·Last updated: July 2025

What Are Cookies?

Cookies are small text files stored on your device when you visit a website or use a web application. They are widely used to make sites work efficiently, remember your preferences, and provide information to site owners.

Zappilo uses cookies and similar technologies (such as local storage, session storage, and pixel tags) across our website and platform. This policy covers all of these technologies.

How We Use Cookies

We use cookies to keep you logged in, remember your preferences, understand how you use the platform, measure the performance of our marketing, and improve the overall experience.

We do not use cookies to build advertising profiles for third parties or sell cookie data to any external parties.

Types of Cookies We Use

Strictly Necessary

Required

These cookies are essential for the platform to function. They enable core features like authentication, session management, and security. You cannot opt out of these cookies.

Session authentication token

CSRF protection cookie

Load balancing cookie

User preferences (language, timezone)

Performance & Analytics

Optional

These cookies help us understand how visitors interact with Zappilo — which features are used most, where users get stuck, and how we can improve the experience. All data is aggregated and anonymised.

Page view tracking

Feature usage analytics

Error and performance monitoring

Session duration and flow

Functional

Optional

These cookies remember your preferences and personalise your experience — such as your dashboard layout, notification settings, and in-app display choices.

Dashboard layout preferences

Notification settings

Recently visited pages

Demo or walkthrough state

Marketing & Advertising

Optional

These cookies help us measure the effectiveness of our marketing campaigns and understand how users find Zappilo. We do not use them to serve targeted ads inside the platform.

Campaign attribution (UTM)

Referral source tracking

Conversion measurement

Retargeting pixel (opt-in only)

Third-Party Cookies

Some cookies on the Zappilo platform are set by third-party services we use. These third parties have their own privacy and cookie policies.

ProviderPurposeCategory

StripePayment processingNecessary

Google AnalyticsUsage analyticsAnalytics

IntercomIn-app support chatFunctional

HotjarUX heatmaps (opt-in)Analytics

Google AdsConversion tracking (opt-in)Marketing

Your Choices

Cookie Preferences

You can manage your cookie preferences at any time using the Cookie Preferences panel. Strictly necessary cookies cannot be disabled as they are required for the platform to function.

Browser Settings

Most browsers allow you to refuse or delete cookies through their settings. Note that disabling cookies may affect the functionality of the Zappilo platform, including preventing you from staying logged in.

Opt-Out Tools

For analytics and marketing cookies from specific providers, you can opt out using tools such as the Google Analytics Opt-Out Browser Add-on or the Network Advertising Initiative's opt-out page.

Do Not Track

Some browsers send a "Do Not Track" signal to websites. Because there is no consistent industry standard for responding to these signals, Zappilo does not currently alter its data collection practices in response to DNT signals. You can use the cookie preference controls described above to limit tracking.

Updates to This Policy

We may update this Cookie Policy from time to time as we add new features or change our practices. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about how Zappilo uses cookies or this Cookie Policy, please contact us at privacy@zappilo.com.

Want to manage your cookie preferences?