A Real Estate CRM For
Property Conversations And Inventory
Connect real estate WhatsApp enquiries with live Property Hub inventory, shared inbox collaboration, CRM opportunities, configured AI recommendations, and compatible viewing appointments.
Keep Property Enquiries Connected To Reliable Inventory
Bring listing data, customer requirements, conversation ownership, and opportunity context into a shared real estate workflow.
Property Enquiries In Separate Inboxes
Buyer and tenant conversations are harder to coordinate when they remain on personal devices or separate channels.
Inventory Outside The Conversation
Agents need reliable listing context when customers ask about location, price, property type, and availability.
Unclear Enquiry Ownership
Without visible assignment and opportunity ownership, teams can duplicate work or lose follow-up context.
Fragmented Buyer Requirements
Budget, preferred area, property type, timeline, notes, meetings, and files can become disconnected.
Build A Structured Property Inventory
Maintain authorized property data directly or through a configured XML feed, then make live listing context available to supported conversations.
Manual Property Listings
Create and maintain authorized buy or rent listings directly in Property Hub.
XML Property Feeds
Configure an XML feed, map source fields, run supported syncs, and review sync reports.
Structured Property Data
Manage purpose, type, status, location, price, bedrooms, bathrooms, size, furnishing, and off-plan details.
Listing Media
Keep property images, videos, floor plans, descriptions, and key features with the listing.
Custom Property Fields
Add configured property fields for organization-specific listing information.
Assigned Property Users
Associate an authorized user with a property where the organization and plan allow it.
Keep Property Details Ready For Customer Conversations
Store the listing details, media, assigned user, and custom information that authorized teams and configured AI can use as property context.
Marina Residence
Use Live Listings In Supported WhatsApp Conversations
When recommendations and approved templates are configured, Zappilo can present relevant property inventory without inventing unavailable listings.
Property Enquiry
Step 1A customer asks about a property through a supported conversation channel.
Requirements Collected
Step 2Configured questions can gather budget, location, property type, and timeline.
Live Inventory Reviewed
Step 3When enabled, property recommendations use matching live listings stored in Property Hub.
Approved Template Used
Step 4A configured single-property or carousel template can present supported listing results in WhatsApp.
Agent Handoff
Step 5An authorized team member can continue the conversation with customer and property context.
Viewing Request
Step 6A compatible connected calendar can support appointment booking from the conversation.
Approved WhatsApp templates, live property status, recommendation entitlement, result limits, and channel configuration determine what can be sent.
Connect Buyer Conversations With Opportunity Context
Give authorized property teams a shared view of supported enquiries, customer requirements, assigned ownership, and configured opportunity stages.
Shared Inbox
Give authorized users a shared view of supported WhatsApp Business and website property enquiries.
Visible Assignment
Keep conversation and opportunity ownership available to the team.
Buyer Context
Review configured fields, notes, files, meetings, and activity with the relevant customer record.
Opportunity Stages
Use configured stages and ownership to organize supported property opportunities.
Generate Reviewable Listing Context
Where enabled, AI enrichment can prepare property summaries and discovery context while the stored listing remains the source of truth.
Property Summary
Generate a reviewable summary from the stored listing where AI enrichment is enabled.
Tags And Search Keywords
Create reviewable tags and keywords that support property discovery context.
Target Audience Context
Generate reviewable audience and recommendation data based on the property record.
Key Highlights
Surface reviewable listing highlights while keeping the underlying property record authoritative.
Connect Viewing Requests With Compatible Scheduling
Use a configured conversation flow and connected calendar to offer available appointment times while keeping customer and opportunity context available.
Viewing Requested
A customer asks to view a property in a supported conversation.
Compatible Calendar Opened
The configured flow can offer available appointment times from a connected calendar.
Appointment Recorded
The selected appointment can remain connected to relevant customer and opportunity context.
Next Step Configured
Teams can use supported workflow or campaign options for appropriate follow-up.
Connect Real Estate Work With Zappilo
Bring Property Hub context into the supported communication, CRM, AI, automation, appointment, analytics, and integration capabilities your organization has configured.
A Clearer Foundation For Property Enquiries
Keep property inventory, customer communication, CRM opportunities, listing context, and compatible appointments connected.
Property Inventory
Keep live, draft, inactive, and archived listing records in Property Hub.
Inventory Sources
Use authorized manual uploads or a configured XML property feed.
Property Conversations
Use live inventory context in supported customer conversations.
CRM Records
Link contacts, opportunities, ownership, meetings, notes, files, and activities.
AI Listing Context
Review generated summaries, highlights, tags, audiences, and keywords where enabled.
Viewing Appointments
Offer appointment scheduling through a supported connected calendar.
Move From Separate Property Tools To Shared Context
Zappilo connects authorized property inventory with supported conversations, customer requirements, opportunity ownership, and appointments.
Real Estate CRM Questions
Clear answers about Property Hub inventory, XML feeds, listing data, WhatsApp recommendations, CRM context, viewings, and AI enrichment.
What is the Zappilo Real Estate CRM?
Zappilo Real Estate CRM connects supported WhatsApp Business and website property enquiries with Property Hub inventory, shared inbox collaboration, contacts, opportunities, configured AI assistance, appointments, and workflow automation.
How can real estate teams add properties to Zappilo?
Authorized users can add properties manually or configure an XML property feed. XML field mapping, sync reports, property limits, and sync availability depend on the organization's setup and plan.
What listing information can Property Hub manage?
Property Hub supports listing references, buy or rent purpose, property type and status, location, price, bedrooms, bathrooms, size, furnishing and off-plan details, features, images, videos, floor plans, custom fields, and an assigned user where configured.
Can Zappilo recommend properties in WhatsApp conversations?
Yes. When property recommendations and the required approved WhatsApp templates are configured, Zappilo AI can use live Property Hub inventory to suggest relevant listings without inventing unavailable properties. Availability depends on plan and channel setup.
How does Zappilo connect property enquiries with CRM records?
Supported conversations can be linked with contacts and opportunities so authorized users can review customer requirements, configured fields, stages, ownership, meetings, notes, files, activities, and relevant property context.
Can buyers request property viewings through Zappilo?
Configured conversations can offer appointment scheduling when a compatible calendar is connected. Available times, booking behavior, permissions, and follow-up options depend on the organization's configuration and plan.
Does Zappilo provide AI support for property listings?
Where enabled, Zappilo can generate reviewable property summaries, tags, target audiences, key highlights, search keywords, and recommendation data based on the stored listing. AI availability and usage depend on plan and credits.
Connect Property Inventory With
Customer Conversations
Bring Property Hub, supported WhatsApp Business conversations, CRM opportunities, configured AI recommendations, and compatible viewing appointments into Zappilo.