Zappilo
IntegrationsPricing
Start Free TrialSee Zappilo In Action
Zappilo

The AI-powered business platform built around WhatsApp.

Product

  • Platform Overview
  • Shared Inbox
  • AI Workforce
  • CRM
  • Automation
  • Pricing

Solutions

  • Real Estate
  • Ecommerce
  • Healthcare
  • Travel
  • Recruitment
  • Enterprise

Resources

  • Insights
  • What's New
  • Help Center

Stay in the loop

Get product updates, industry insights, and AI tips — straight to your inbox.

© 2026 Zappilo, Inc. All rights reserved.
All systems operational
PrivacyTermsCookies
Help Center

Zappilo Help Center

Find setup guides, product tutorials, troubleshooting steps, and answers for every Zappilo workflow.

Browse topics

Help Categories

View all categories
Getting Started3 articlesAI Workforce2 articlesShared Inbox2 articlesCRM2 articlesAutomation2 articlesIntegrations2 articlesTeams & Users2 articlesSecurity2 articlesBilling2 articlesProduct Updates2 articles

Knowledge base

Shared Inbox

2 articles

See Zappilo in action
Shared Inboxguide

Manage Conversations in the Unified Inbox

Handle WhatsApp and Website Channel conversations together from the Zappilo Chat workspace.

6 min readRead article
Shared Inboxhow to

Assign Conversations to Agents and Teams

Use assignments and routing rules to give every customer conversation a clear owner.

6 min readRead article